Chris Couch
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Flagship

Finance Ops Systems

AR Collections Modules

$59

Aging buckets, touch cadence, soft-to-firm scripts, dispute matrix, promise-to-pay tracking, weekly AR meeting, and DSO/CEI scorecards. Working ops modules you can run this week.

Get the modules — $59

Who it's for

  • Controllers and finance ops leads who own cash conversion
  • AR managers and collectors who need one shared cadence
  • Fractional CFOs embedding one collections process across clients
  • Founders and ops leads where AR is still whoever has time

What's inside

  • Full SOP: aging buckets and day 1/7/14/30/45 cadence
  • Soft-to-firm progression and escalation ladder
  • Dispute handling matrix
  • Promise-to-pay tracking
  • Weekly AR meeting agenda and owners
  • DSO / CEI definitions and scorecards
  • Templates: aging worksheet, touch log, scripts, collector scorecard

Sample from the modules

A slice of the operating modules: one cadence and one email script. The full pack has the rest of the ladder, dispute matrix, PTP tracker, and weekly AR agenda.

Touch cadence (days past due)

When Action
Day 1 Soft reminder email (Script S1). Confirm receipt. Ask for a pay date or blocker.
Day 7 Soft-firm reminder (S2) plus portal or remittance link. High-value or chronic accounts get the first call.
Day 14 Firm email (S3) plus mandatory call. Capture PTP, open dispute, or flag for the weekly AR meeting.
Day 30 Escalation from AR Lead or Controller (S4). Credit hold per policy. Written PTP or formal dispute in 5 business days.
Day 45 Pre-collections notice (S5). Final short PTP or handoff package.

Sample script: S1 Day 1 soft reminder

Subject: Friendly reminder. Invoice [INV#] due [DUE DATE]

Hi [Name],

Invoice [INV#] for $[AMOUNT] was due on [DUE DATE]. Sharing a copy or link in case it was missed: [LINK].

Can you confirm the expected payment date, or tell us if anything is blocking payment?

Remittance to: [REMIT DETAILS]
Thank you,
[AR Name] | [Company]

About the author

Chris Couch

Head of Product, B2B at Flywire

Chris builds invoice-to-cash products and AR ops systems. He writes the modules he uses with controllers and collections teams.

Format and delivery

  • Markdown SOP plus fill-in templates (Sheets or Docs ready)
  • Instant download after Stripe checkout (signed link, no account required)
  • Works offline. Paste into Notion, Confluence, Drive, or your wiki

FAQ

What format do I get?

A zip with a full SOP markdown file and a templates file. You can paste both into the tools you already use.

Is this software?

No. These are operating modules: cadence, scripts, matrices, and scorecards. You run them in your current stack.

How fast can I use it?

Most teams can run the Day 1 and Day 7 touches the same week they download.

What if it is not a fit?

Email chris@chriscouch.ai within 14 days. If the modules do not fit your AR process, you will get a full refund.

Soft guarantee

Soft guarantee: if the modules do not fit your AR process, email chris@chriscouch.ai within 14 days for a full refund.

Want the free cadence first?

Get the free Collections and Cash prompt pack, and ask for short cadence tips by email. No spam. Unsubscribe any time.

Download the free prompt pack